Reissue Login Information

If you have forgotten your login ID and/or password (for researchers not affiliated with a research institution)

If you have forgotten your login ID and/or password, you need to apply to reissue your login information by mail.

Required documents

Form 3-3: Application to Reissue Login Information

Application procedure

2. Fill in the required details and keep a sealed copy
Print out Form 3-3, fill in all items inside the bold lines and make a copy to keep.
3. Mail the required documents
Mail the required documents to the following address:
e-Rad Administrator
Ministry of Education, Culture, Sports, Science and Technology (MEXT)
3-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8959

* The required documents are only accepted by mail. They cannot be submitted in person.

4. Login information reissued
The administrator will reissue your login information. You may be contacted by phone to confirm some details.
5. Notification of reissue by email
When the reissue is completed, e-Rad will automatically send a notification email.
6. Procedure completed
Log in to e-Rad using the login ID in your notification email from e-Rad and the password you wrote on Form 3-3.