Reissue Login Information

If you have forgotten your login ID and/or password (for researchers not affiliated with a research institution)

If you have forgotten your login ID and/or password, you need to apply to reissue your login information by mail.

Required documents

Form 3-3: Application to Reissue Login Information

Application procedure

2. Fill in the required details and keep a sealed copy
2
Print out Form 3-3, fill in all items inside the bold lines and make a copy to keep.
3. Mail the required documents
3
Mail the required documents to the following address:
e-Rad Administrator
Ministry of Education, Culture, Sports, Science and Technology (MEXT)
3-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8959

* The required documents are only accepted by mail. They cannot be submitted in person.

4. Login information reissued
4
The administrator will reissue your login information. You may be contacted by phone to confirm some details.
5. Notification of reissue by email
5
When the reissue is completed, e-Rad will automatically send a notification email.
6. Procedure completed
5
Log in to e-Rad using the login ID in your notification email from e-Rad and the password you wrote on Form 3-3.